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PRIVACY POLICY

The United Ostomy Association of Canada Inc. reserves the right to change this policy at any time. This privacy policy will be kept current and posted on our website.

The United Ostomy Association of Canada Inc, in accordance with applicable privacy laws, is committed to protecting the privacy of its members, volunteers and officers and any other persons about or from whom the United Ostomy Association of Canada Inc collects information.

The United Ostomy Association of Canada Inc embraces the principles of the Canadian Standards Association Model Code for the Protection of Personal Information to ensure that all personal information is properly collected, used only for the purpose for which it is collected and is disposed of in a safe and timely manner when no longer required.

Accountability

The United Ostomy Association of Canada Inc. is responsible for maintaining and protecting the personal information under its control. The United Ostomy Association of Canada Inc. has a Privacy Officer who is responsible to ensure that the Association complies with its privacy obligations in accordance with applicable laws.

Identifying Purpose

The United Ostomy Association of Canada Inc. may, from time to time compile and use data in an anonymous, aggregate form to generate statistical data for planning and research purposes, and to meet reporting requirements of various sources.

The United Ostomy Association of Canada Inc. also collects and uses personal information for a variety of other purposes including, but not limited to:

* Providing services to its membership

* Establishing and maintaining members lists

* Performance evaluations

* Establishing and maintaining lists of donors

The United Ostomy Association of Canada Inc shall identify and explain the purposes for which it collects personal information to the person from whom the personal information is being collected, before or at any time the information is collected.

Consent

Consent will be obtained from the person whose personal information is collected, used and disclosed, unless obtaining the consent would be inappropriate or not required by law. UNITED OSTOMY ASSOCIATION OF CANADA INC. POLICIES AND PROCEDURES MANUAL August 2008 Page 41 of 58

Occasionally the person's consent may be implied by the person's conduct with the United Ostomy Association of Canada Inc. When it is appropriate, written consent will be obtained.

Written consent will be kept on file for as long as the information is reasonably necessary. A person may withdraw his /her consent at any time, subject to legal or contractual restrictions and reasonable notice. The person will be notified of any implications of the withdrawal.

Limiting Collection

Information collected will be limited to that required for the purposes identified by the United Ostomy Association of Canada Inc. The United Ostomy Association of Canada Inc. is committed to collecting information in a fair, open and lawful manner.

Limiting Use, Disclosure and Retention

Personal information shall not be used or disclosed for purposes other than for which it was collected, except with the consent of the person or as required by law. All collected personal information shall be destroyed, erased or made anonymous as soon as the purpose for which it was collected in no longer relevant, or permitted by law.

Definition

Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

* age, name, relevant ID numbers, ethnic origin or blood type

* opinions, evaluations, comments, or social status

* medical condition or history

Personal information does not include the name, title, or business address or telephone number of an employee of the organization.

Accuracy

Personal information shall be accurate, complete, and up-to-date to fulfill the purpose for which it was collected.

Safeguards

Personal information will be protected by security safeguards that are appropriate and of a type required by the sensitivity of personal information.

Privacy

Information regarding the privacy policy of the United Ostomy Association of Canada Inc., as well as personal information management, shall be available as requested. The information will include: UNITED OSTOMY ASSOCIATION OF CANADA INC. POLICIES AND PROCEDURES MANUAL August 2008 Page 42 of 58

* Name and address of Privacy Officer

* Means of gaining access to personal information held by the

Organization.

* Copy of any pamphlets or other information explaining the

Organizations policies, standards and codes.

Access to Personal Information

Access to personal information is restricted to those UOAC volunteers who need to know in the course of their duties. Access to personal information will also be granted, where the United Ostomy Association of Canada Inc. is legally required to release the information and provided that disclosure does not violate any applicable statutes to the person to whom the information pertains where there is an appropriate written request. The use and disclosure of personal information will be granted within a reasonable amount of time.

Challenging Compliance, Complaints or inquires about the collection, use, disclosure or retention of personal information and the United Ostomy Association of Canada Inc. compliance with these set principles should be directed to the Privacy Officer. This Privacy Office will investigate complaints and ensure appropriate measures are taken.

Links to other sites

The United Ostomy Association of Canada Inc. has links to other websites that are not under its control. The United Ostomy Association of Canada Inc. is not responsible for the contents of any linked website, any link contained in the linked website or any changes or updates to such websites. The inclusion of any link does not mean that the United Ostomy Association of Canada Inc. endorses that website.

Please be aware that the United Ostomy Association of Canada Inc. is not responsible for privacy practices of other websites that we link to. We encourage you to read the privacy statements of each and every website that request personal information from you.

The President appoints the Privacy Officer at his/her discretion.