Question: Is Laundry Access Essential for Ileostomy Patients Due to Disability?

I am living with an ileostomy and currently facing a dispute with my landlord, who is attempting to restrict my access to the only available laundry room. This situation is particularly challenging as I rely on laundry facilities to manage accidents related to my ileostomy. I do not have a vehicle to travel to distant laundromats. I’m seeking clarification on whether access to a washer and dryer is considered an essential need for someone with my condition.

Response: Understanding Your Rights and Ileostomy Care Needs

Your situation raises important considerations both in terms of disability rights and practical ileostomy care.

  1. Disability Rights and Accommodation:
    • The Human Rights Tribunal in various Canadian provinces, such as BC’s Human Rights Tribunal, addresses the duty of landlords to accommodate tenants’ disabilities up to undue hardship. This includes modifying building facilities or policies to ensure dignified use of rental accommodations.
    • In BC, the Tenant Resource and Advisory Centre, accessible at, offers guidance and potential advocacy. For your specific region, similar resources or an ombudsperson might be available.
  2. Ileostomy Care and Laundry Needs:
    • Regular access to laundry facilities is often crucial for ileostomy patients. Accidents and leaks can necessitate frequent washing of bedding and clothing, making convenient laundry access important for maintaining hygiene and comfort.
  3. Leakage Management:
    • If you’re experiencing frequent pouch leaks leading to increased laundry needs, it’s advisable to consult a Wound, Ostomy, and Continence Nurse (NSWOC). They can assess your pouching system for a better fit and recommend strategies to reduce leaks.
    • Utilize the Peristomal Skin Assessment Guide ( for a step-by-step assessment of your skin and pouching system.
  4. Legal Rights and Steps:
    • If you reside outside BC, explore local human rights laws regarding disability accommodation in housing.
    • Document your situation and communications with your landlord as they might be required for legal or advocacy processes.
  5. Seeking Assistance:
    • Consider reaching out to local disability rights organizations or legal aid services for advice on your rights and potential actions.

Your right to essential services, including laundry facilities, particularly as it pertains to your medical condition, is a matter of both legal and personal well-being. It’s important to advocate for your needs while seeking professional advice on optimizing your ileostomy care.

Wishing you resolution and support in this challenging situation.

Warm Regards,

Andrea Manson
Retired Healthcare Professional