My family doctor referred me to a dermatologist who, in turn, said that she does not deal with ostomates. Subsequently I have been unable to find a dermatologist in the Hamilton Burlington area who treats skin conditions of ostomates. NSWOC nurses are great with advice but they cannot treat serious skin conditions


There are several possibilities that I might suggest

  1. If the skin issue is affecting your quality of life – it is possible to call homecare intake line (you can self-refer – do not need a physician’s order. Request for a NSWOC referral as this is interfering with the care of the ostomy. Be assessed by a NSWOC nurse.
  2. Certain ostomy sales stores will have a NSWOC nurse potentially available for advice
  3. Call an ostomy manufacturer who has NSWOC nurses who can assist online – ie. Hollister Canada, Coloplast, Convatec
  4. Go on Ostomy Canada website to find a NSWOC nurse that might have an outpatient clinic.
  5. Attend a local Ostomy Chapter meeting and ask other people who have an ostomy for solutions

I hope this helps

Karen Bruton RN BScN MCISc-WH WOCC(C)

Nurse Education Consultant – Interprofessional Practice Support

Indigenous Services Canada, Government of Canada

Ostomy Canada (Volunteer)

Medical and Lifestyle Advisory Team Lead

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